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Gig Management
Invoicing
Client Features
Enquiry Features
Payments
Productivity
Reports
Email
Calendars
Expenses
Customisation
Peace of Mind
Favourite Features
Our best-loved, no-holds-barred features
Easy Booking Confirmations
Send and sign booking contracts online with customisable autoresponder emails and secure detail logging. Easy for you, easy for your customers.
Branded Templates
Send professional PDF booking contracts and invoices with one click. Add your logo and attach them to customised emails. Not design savvy? Ask us to do it for you, free of charge.
The Most Efficient Enquiry Form
Never miss an enquiry again with our integrated forms. Get started in less than five minutes and track every lead through the intuitive Giggio Dashboard where you can quickly view enquiries and save time with stock responses.
Get More Bookings
Pitch recurring events at just the right moment with our in-built reminder feature. If you’ve booked a Christmas party, birthday party, or annual company dinner, you’ll get a reminder in your Dashboard at the same time next year.
Other favourites...
Organise and store client details all in one place, file useful notes, schedule emails and invoices, and tap into mobile-friendly design. Plus regular updates with system improvements and brand new features, all topped of with amazing customer support.
Gig Management
Take control of your gigs
Speed Up Client Management
Let clients pick up the slack and fill in their gig information for you, book additional acts fast, send SMS or WhatsApp confirmations, and track payments as you go. And, if you’re selling add-ons like party bags or A/V equipment, you can automatically add them to the invoice.
An Overview At Your Fingertips
See upcoming gigs at a glance in the Giggio Dashboard and track key information - including a handy location map - in a print-friendly format with Job Sheets.
Manage the Nuts and Bolts
Set time zones on contracts, manage repetitive, multi-day events, and use our in-built Gig Span feature to create accurate contracts for long-running events.
More Gig Management Features...
Add several dates into a single contract with our Linked Events feature, track postponed events, and log unavailable dates.
Invoicing
Let your money mindset thrive
Single Click Invoicing
Never miss a payment again - send invoices on autopilot and batch events for the same client so no penny is unaccounted for.
Take the Pain Out of Payments
Offer clients the chance to pay off their invoices bit by bit and bill for global events in different currencies.
Track Sales Easily
See your finances all in one place. Track the monthly value of your gigs, uncover and flag overdue invoices, keep track of deposits, and add custom messages to your invoices.
More Invoicing Features...
Chase overdue invoices with a single click, generate credit notes, and issue and log refunds in the Invoice Dashboard.
Client Management
Keep clients happy and build your reputation
Understand Your Clients
Get an all-encompassing overview of every single client, including past events, invoice history, and all their confirmed bookings.
Quickly Populate Crucial Information
No more mix ups - set up client tags to filter your list, autofill addresses, and customise data to merge into automated emails.
Deliver Stellar Customer Service
Use the information you have at hand to create personalised communications with clients and provide an experience geared towards their individual needs.
More Invoicing Features...
GDPR Marketing Permission Log to capture client choices and use our CSV Export feature to use client details in other applications.
Enquiry Management
Keep your finger on the pulse
Avoid Double Bookings
Find out if you’re available as soon as a client makes an enquiry and send an automatic response to confirm or advance their booking.
Timely Responses to Enquiries
Never miss an opportunity again by sending stock email responses to enquiries that merge important client information, or send enquiries straight to a custom URL for further information.
Control Your Lead Pipeline
Mark enquiries to show their status and remind yourself when to follow up. Use Green to signal an enquiry went ahead and Red to show they’re not progressing.
More Enquiry Features...
Smart ReCAPTCHA Form Protection to avoid spambot enquiries and export enquiries for use in other applications.
Payments
Take the pain out of payments
Utilise Preferred Payment Methods
Take debit and credit card payments in a matter of minutes with our WePay integration and automatically mark the invoice as paid. Or take Payment by PayPal or Bank Transfer, and log the payment in Giggio.
Give Clients Peace of Mind
Automatically send payment receipts when a client settles their invoice and offer the chance to pay in installments for particularly large events. The system will log each payment so you can keep track of the remaining balance.
Store Payments Forever
Organise payments in one place and download historic records as a print-friendly CSV file to use in other applications.
Flexible Payment Terms
Give your customers the chance to pay off their invoice bit by bit, and send them a receipt for each payment they make. Giggio will track the balance.
Productivity
Build out a winning process
Track and Identify Opportunities
Keep an eye on what needs action in the Giggio Notification Centre. See how many contracts are awaiting agreement, deposits that are outstanding, and thank you emails that need to be sent.
Win Back Time With Automated Tasks
Generate and schedule invoices with one click and send automated confirmation, onboarding, and payment receipt emails.
Find Information in Seconds
The fast and powerful search functions let you search for events by status, client name, location, or date while the Auto Venue Lookup feature delivers auto-suggested information as soon as you start typing.
Zapier Integration
Connect to thousands of other applications without code using Zapier. Our triggers and actions will unleash powerful automations to supercharge your productivity. Read more about Zapier here
More Productivity Features
Assign tasks to clients and use our Mileage Calculator to track the mileage to and from your gig (and add the Tax Relief to your expenses).
Reports
Access all your data at all times
Explore Your Annual Figures
View your gigging year at a glance - track the number of gigs each month, the value of those bookings, and unlock insights into where your leads are coming from.
Reports At Your Fingertips
Tap into powerful insights with sales conversion reports, gig source reports, and client value reports that show your highest-value clients and your top sales-generating channels.
Uncover Powerful Insights
Pull up reports from any time frame to explore all your gigs during that period and export CSV files to open and analyse in an application or third-party software.
More Reporting Features
Access invoice reports to track payments and tap into mileage reports to see your total distance travelled and the value in tax relief.
Emails
Memorable and collaborative communication
Brand Your Communications
Help clients recognise your brand with fully-editable email templates that will get you up and running straight away.
Keep Sent Emails in One Place
No more digging through endless email threads. The in-built email history log shows all emails that have been sent to a client throughout your relationship.
Easily Connect Your Email Account
Send emails from your own SMTP server or integrate your inbox with Gmail to make sure all your emails are sent from the same place.
More Email Features
Use Merge Fields to drop personised information into emails. Format the templates with Markdown and bake customised HTML code into your email footers to keep communications consistent.
Calendars
Update your schedule on-the-go
Bookings At-A-Glance
Your unique, integrated calendar will show your booked events by day, week, or month. Simply click on an event to view its details.
Never Miss a Booking
Sync your bookings with your preferred calendar app with a subscribed calendar so your apps are always automatically up-to-date with the latest gig information.
Keep Your Agent in the Loop
The agent-friendly version of your Giggio calendar allows people you work with to see your availability in real-time. It only shows the times and locations of events, so confidential data is kept private.
Match Your Calendar With Clients
Embed an Upcoming Gigs List to your website so visitors can check if you’re available when they need you.
Expenses
Unlock that all-important tax relief
Monitor Expenses for Easy Tax Relief
Log all your expenses in your Giggio Dashboard. At the end of the month or year, generate a report with just a couple of clicks.
Simply Segment Expenses
Apply each expense to a chosen category to make your year-end tax assessment a breeze. Use the default categories or create your own to suit your business.
Track Your Distance
No more complicated mileage mathematics! Log your mileage to and from events and store it in Giggio. The system automatically creates an expense and adds it to your reports.
Flexible Exports
Download your data as a csv for using in other Apps, or to send it on to your accountant.
Customisation
Your business, your terms
Create Your Ideal Business
Use Giggio’s in-built terms and conditions to get started quickly, or create your own set to align with your business needs. You can create more than one set of terms to suit every service.
Fully Customise Communications
Build your business on your own terms. Tap into pre-written emails or create your own from scratch, edit every piece of information clients see, and translate messages into your own language.
Align Tax Information to Your Country
Giggio works worldwide. Amend the tax name that appears on documents and enter a percentage that’s relevant to your country.
More Customisation Features
Worldwide language support lets you choose your country, translate important information, and edit your contracts and invoices.
Peace of Mind
All the behind-the-scenes goodness
Keep Information Safe
Giggio is hosted with Secura, which offers highly available service performance and optimum security to make sure user data is protected.
Enterprise Grade Security
Our enterprise-level Web Application Firewall protects our system against the most critical security risks and all stored data is encrypted.
Automated Offsite Backups
All data stored in Giggio is automatically backed up every 15 minutes. Each automatic backup is encrypted and stored securely in two isolated data centres in the UK.