GIGGIO USER SPOTLIGHT

Harpist - Cecily Beer

Cecily Beer, a talented and renowned concert harpist, has carved out a unique niche performing at weddings and special events. Her goal? To create unforgettable atmospheres, whether by serenading brides as they walk down the aisle or setting the mood at receptions.

Managing a thriving business as a solo musician, however, comes with a variety of administrative challenges. Cecily discovered that organising bookings, handling contracts, and keeping track of invoices were tasks that often got in the way of what she loves most—playing music.

That's when she found Giggio, a tool that transformed her business operations and gave her back precious time to focus on her craft.

"A Game-Changer" Centralising Operations with Giggio

Before discovering Giggio, Cecily’s business management system was scattered across multiple platforms. “I thought I was as on top of things as possible, but I wasn't,” she admits. With information dispersed across emails, WhatsApp, Instagram, and her Apple calendar, keeping track of contracts, bookings, and invoices was a constant headache. “I was late with getting contracts out, and chasing invoices was a real struggle.”

Giggio changed everything. With its streamlined interface, Cecily now has a centralised platform where she can easily manage all aspects of her business. From contracts and invoices to automatic follow-ups and reviews, everything is now in one place. “Giggio has been a game-changer for me,” she says. “I use it for all my bookings, even the ones that come through external agents. It keeps track of everything for me.”

Automation that Saves Time

One of Cecily’s favourite features of Giggio is its ability to automate key parts of her business, such as email reminders and invoicing. “Before, I would wait until I was back home, tired from a long day, and then have to send out invoices or contracts. Now, I can do everything on my phone, even when I’m on the train or in between gigs.” This newfound flexibility has not only helped her save time but also made her business appear more professional.

Cecily is particularly fond of Giggio’s review request automation. “I used to completely forget about asking clients for reviews. Now, I set up an email to go out a few days after an event, and I actually get feedback from clients.” These reviews help Cecily continually improve her services and market her business more effectively.

Custom Features Tailored to Musicians

What makes Giggio stand out even more is its customisability. Cecily recalls how, early on, she suggested an additional feature to track how her clients discovered her services. Giggio’s team quickly added a customisable field to the inquiry form. “It’s really responsive to suggestions, which I think is great. Having that kind of support means a lot, especially when the tool is such a central part of my business.”

Professionalism and Flexibility

Since implementing Giggio, Cecily has seen remarkable growth in her business. "My business is constantly growing anyway, but Giggio has been hugely supportive along the way. I couldn’t have so much in my diary and stay on top of things without it.” With less time spent on admin, Cecily has been able to focus on what truly matters: her music.

The peace of mind that comes from knowing everything is organised and professional has made a huge difference. “I don’t want to go back to the dark ages of doing everything piecemeal,” she laughs. “Please don’t take it away!”

Looking ahead, Cecily is excited about how Giggio can continue to support her business as it grows. With the flexibility to manage her gigs

Many thanks to Cecily for taking the time to talk to us!
You can learn more about Cecily's work atcecilybeer.co.uk