Take a look at the video below to see how easy it is to get set up.
Take the hassle out of getting paid and speed up your cash flow with GiggioPay.
GiggioPay enables your customers to pay you immediately by credit or debit card when they receive your invoice.
They simply click the link in the invoice email, enter their credit card information on a secure page branded with your logo, and boom - you’re paid!
Easy to set up: No long forms to fill in - you’ll be able to take card payments in minutes.
Transparent pricing: Pay just 2.3% + 20p per transaction.
No set up charges or additional monthly fees!
GiggioPay is currently available for UK users only, but we will be launching for users in US and Canada soon.
Pricing is very simple — it’s 2.3% + 20p for every card transaction. There are no extra monthly fees, set-up fees, payout fees, or hidden charges of any kind with GiggioPay. And because of our flat rate fee structure, you only get charged when you take a payment.
It typically takes one to two business days for our payment partner WePay to process your transaction and initiate
the automatic withdrawal to your bank account. Once the withdrawal has been initiated, funds are generally deposited into your bank account within two business days.
The speed at which this happens depends largely on when your bank posts the funds, as the money will have already left your WePay account. Most banks will make your funds available on the same day that they receive the transfer.
On occasion, banks may take an additional 2-3 days to do so. As such, please allow a total of 2 - 5 business days for your funds to appear in your bank account.
Note: your first transaction might take longer than one to two business days to be processed and deposited to your bank account. GiggioPay works with WePay, who help us process the payments in the back end. When a first transaction is made, WePay will make sure that everything is safe, secure and legitimate in the payment process.
As you are a new user to WePay, this analysis can take a bit of time, which can delay the first ‘transaction to deposit’ time. However, subsequent transactions should process much more quickly as you build more history with WePay
There are a number of reasons why your customer’s payment was declined. Common causes include:
• The card type is not supported
• There are insufficient funds on the card
• The card was reported lost or stolen
• The card has expired
• The payment violates our Terms of Service
• The information entered during payment was incomplete or invalid
(ie. name on card doesn’t match name entered)
Withdrawing your available funds to your bank account will happen automatically. As soon as you’ve connected your bank account, our payment partner WePay will verify the information and start the withdrawal process the next business day if your withdrawal frequency is set to daily. Your withdrawal frequency can be changed to weekly or monthly, in which case the process will start on upcoming Monday or 1st of the month (if a business day).
In order to accept payments with GiggioPay, you must have a valid UK bank account and address. However, you can accept payments from customers located anywhere in the world so long as they are paying with Visa or MasterCard.
A chargeback occurs when a credit card holder contacts his or her bank or credit card company to dispute a charge on their account.
Common reasons for chargebacks include:
• The cardholder does not recognize the charge on his or her statement
• The cardholder did not receive the product or service
• The cardholder was unsatisfied with the product or service
• The cardholder’s credit card was stolen or used without their permission
When a chargeback is issued, the total amount of the chargeback is deducted from the available balance in your GiggioPay account and held in reserve until the chargeback process is complete.
You will also be charged a non-refundable chargeback fee of £15. If the funds in your GiggioPay account isn’t sufficient to cover the amount of the chargeback and fee, the bank account you have on file will be debited accordingly.
If you concede the chargeback, you accept responsibility and the money is not returned to your account. If you challenge the chargeback, you have the opportunity to reclaim the funds though this is not guaranteed.
Protecting your security and the security of
your customers is very important to us. Our payment partner takes
a variety of safety and security precautions to ensure your personal data and cardholder payment data are kept safe at all time. WePay uses state-of-the-art cryptographic algorithms during data transmission and in our databases.
Their servers are kept in data centers with 24x7 monitoring in accordance with Payment Card Security (PCI) Data Security Standards. All money you collect is held in a protected account by our partner bank, an FDICinsured institution, so your funds are never at risk. The systems are tested frequently and are in line with PCI compliance requirements resulting in WePay’s Level 1 PCI Compliance rating.